Update your contact information and preferences
Note that updates may require 4-6 weeks to take effect.
Use the form below to update your contact information, or to reduce the number of mailings that you receive (please note that updates may require 4-6 weeks to take effect, as our mailing lists are compiled in advance).
If you have any questions or need any other information, please feel free to contact our Donor Services department at: donations@newyork.msf.org.
Unfortunately, our online forms are currently unavailable.
We recently launched our Donor Portal, where you will be able to access your account and make changes at your convenience.
Using our Donor Portal, you can:
- View past donations, download and print receipts
- Update your recurring pledge payment details, as well as cancel, suspend or change the amount of your pledge
- Makes changes to your contact information
To access your account online, please feel free to log in using the following link: https://donate.doctorswithoutborders.org/user
If you are setting up your account for the first time, please use the email address you provided when you initially made your donation.
If you are unable to access your account through the Donor Portal, or if you would like to contact our Donor Services department directly to make your request, please feel free to send us an e-mail at:
donations@newyork.msf.org
You can also reach us by phone at: (888) 392-0392
Thank you for your generous support.
Sincerely,
The Donor Services Team
